Refund Policy & Disclaimer

Refund Policy

First of all, Let you know that Shadi.Today operates as an advertising platform for targeted advertising services, replacing traditional newspaper classified ads etc. The site is exclusively for individual members / associate business partners from marriage bureau to advertise and promote their profiles, with the aim of finding suitable matches through us or through all our marriage bureau associates by register free or by paying a small fees here.

A.      We give a high value to your Money, and as such, we are committed to being transparent regarding our Refund Policy. This Refund Policy aims to clarify the following points

B.      Getting Registration onto the Shadi.Today website is free. However, we provide Premium Memberships that allow you to enhance your profile on various features of Shadi.Today, including the Premium Service through Inbox, Search Results, Emails, Chats, SMS, Interest Wall and more.

C.      You also confirm that you are seeking a life partner and will not use this platform for casual dating purposes at any cost. Additionally, you agree to follow all the terms and conditions of this agreement and use the platform in compliance with all relevant laws.

1.      Shadi.Today believe, in its discretion, that you are ineligible to become a member or have misrepresented yourself, violated any of the Terms of Use, or breached any laws, Shadi.Today has the right to immediately revoke your membership and/or your access to the platform without refunding any unused subscription fees.

2.      This Agreement will remain valid and active as long as you continue to use our platform.

3.      You are free to end your membership at any moment, for any reason, by removing your profile from our platform or by contacting Shadi.Today. If you decide to end your membership, you will not be eligible for a refund of any fees that have not been used, unless specifically stated in writing.

4.      Shadi.Today has the right to revoke your access to our platform and/or your membership for any reason, ranging from violating our terms of use to using our services for business purposes, participating in prohibited or inappropriate communication or activities, by sending a notification to you at the email address you provided during your membership application or any other email address you may choose to provide to Shadi.Today. If Shadi.Today decide to revoke your membership due to a violation of this Agreement, you will not be able to receive a refund for any fees you have already paid.

5.      If the company goes out of business, we will refund 50% of the fees you have not yet used.

6.      The use of multiple profiles by the any individual is prohibited on our website. Only our Marriage Bureau partners are permitted to create multiple profiles for their clients as per limits given to them. Shadi.Today reserves the right to deactivate any existing multiple profiles without any refund of subscription fees.

7.      You are prohibited from sending out any chain letters or unsolicited emails to other members of Shadi.Today. Even though Shadi.Today cannot monitor the actions of its members outside the site, it is also against the rules to use any information you gather from other members to harass, abuse, or harm someone, or to contact, advertise to, solicit, or sell to any member without their explicit permission. If you do so, your membership will be cancelled due to a violation of this rule and you will not be able to receive a refund for any fees you have already paid.

8.      You are not allowed to use the Service for the purpose of promoting or advertising your profile for matchmaking, nor can you solicit or advertise to other members for the purpose of buying or selling any products or services. If you do so, your membership will be terminated due to a violation of this rule and you will not be able to receive a refund for any fees you have already paid.

9.      You are not permitted to use any automated tools, including IRC bots, EXE's, CGI, or any other software or scripts to view content or to communicate, contact, respond, or interact with Shadi.Today and/or its members. If you do so, your membership will be terminated due to a violation of this rule and you will not be able to receive a refund for any fees you have already paid.

10.   Shadi.Today has the right to review any communications or advertisements sent by you to other members and can delete any that are deemed inappropriate or obscene at any time without notifying the member. If you do so, your membership will be terminated due to a violation of this rule and you will not be able to receive a refund for any fees you have already paid.

11.   Shadi.Today holds and maintains exclusive ownership and rights over the content present on the Shadi.Today website and service. This content encompasses copyrighted material, trademarks, and other proprietary data belonging to Shadi.Today or its licensors. Any content, except for material available in the public domain, such as member profiles or content for which user permission has been secured, is strictly prohibited from being copied, modified, published, transmitted, distributed, performed, displayed, or sold. Any violation of this clause, or an attempt to do so, will constitute a breach of this Agreement, resulting in immediate termination of your membership by Shadi.Today, without the refund of any unused fees. Shadi.Today retains the authority to pursue legal action, including civil and criminal proceedings, against any party found in violation of this Agreement.

12.   It is understood and agreed that Shadi.Today may remove any listing, content, communication, photos, or profiles (collectively referred to as "Content") at its sole discretion if deemed to violate this Agreement or if such content is offensive, illegal, or could potentially infringe upon the rights, harm, or threaten the safety of either Shadi.Today and/or its members. If you do so, your membership will be terminated due to a violation of this rule and you will not be able to receive a refund for any fees you have already paid.

                  i.          It is hereby acknowledged and agreed upon that all information, data, text, photographs, graphics, communications, tags, or any other content, whether publicly posted or privately transmitted, or otherwise made available to Shadi.Today, is the exclusive responsibility of the individual or entity from which such content originated.

                ii.          Consequently, the individual or entity will bear all risks and consequences associated with such content. This implies that the individual or entity uploading, posting, emailing, transmitting, or otherwise making content available via the Service is solely accountable for the content they upload.

               iii.          It is important to note that Shadi.Today does not oversee the content posted via the Service, and as such, cannot guarantee the accuracy, integrity, or quality of such content. We advise all users to independently verify the content or information posted by other members before engaging with it.

               iv.          Further it is explicitly stated that Shadi.Today will not be liable in any manner for any content, including but not limited to, any errors or omissions in the content, or any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service. 

1. 13   Shadi.Today reserves the authority to verify the authenticity of content posted on the Site. In the process of exercising this authority, Shadi.Today may request the provision of documentary evidence or any other form of proof to substantiate the content posted on the Site. Should the individual fail to provide such evidence to the satisfaction of Shadi.Today, Shadi.Today may, at its discretion, terminate the individual's membership without providing a refund.

1. 14.  The following list serves as an indicative guideline of content that is illegal or prohibited on the Site. Shadi.Today will investigate and take appropriate legal action against any individual who violates this Agreement, including, without limitation, removing the offending content from the Service and terminating the membership of such individuals without providing a refund. Content that is illegal or prohibited includes 
   

a.      Content that is blatantly offensive to the community, such as content that promotes racism, bigotry, hatred, or physical harm against any group or individual.

b.      Engages in or supports the harassment of another individual.

c.       Involves the dissemination of "spam," "chain letters," or unsolicited bulk mailings.

d.      Endorses content that is knowingly false, misleading, or encourages activities that are abusive, threatening, obscene, defamatory, or libellous.

e.      Endorses the unauthorized duplication of another's copyrighted material, such as distributing pirated software, providing links to pirated music, or offering information to bypass copy-protection mechanisms.

f.       Features content with restricted or password-protected access, or concealed pages or images (not accessible from another page).

g.      Exhibits content that contains pornographic or sexually explicit material.

h.      Offers content that exploits individuals under the age of 18 in a sexual or violent manner, or solicits personal information from individuals under 18.

i.        Offers instructional content on illegal activities, including the manufacture or purchase of illegal weapons, violation of privacy, or the creation or distribution of computer viruses.

j.        Asks for passwords or personal identifying information for commercial or illegal purposes from other users. and Conducts commercial activities and/or sales without our explicit written consent, including contests, sweepstakes, barter, advertising, and pyramid schemes.

k.      Endangers the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign nations, or public order, or incites the commission of any cognizable offense, or obstructs the investigation of any offense, or is insulting to any other nation.

l.        Impersonates another individual.

m.    Deceives or misleads the recipient regarding the origin of such messages or communicates any information that is grossly offensive or threatening in nature.

n.      Your Member profile cannot display any telephone numbers, street addresses, URLs, or email addresses that are visible to other members.

Disclaimer 

Shadi.Today expressly disclaims any responsibility /Loss / refund or liability for Any inaccuracies or errors in content or listings on the Site or related to the Shadi.Today Service, whether they are the result of user actions, member activities, or any issues with the equipment or software associated with the Service, whether it is used online or offline. 

a.      Shadi.Today assumes no liability for any mistakes, omissions, interruptions, deletions, defects, delays in operation or transmission, failures of communication lines, theft, destruction, or unauthorized access to, or changes in, User and/or Member communications or any communications from Shadi.Today to its Members.

b.      Shadi.Today is not accountable for any issues or technical issues with telephone networks or lines, online computer systems, servers or providers, computer equipment, software, email or the issues due to technical problems or internet traffic, including harm or damage to Users and/or Members or to any other person's computer related to or as a result of the Shadi.Today Service.

c.       Shadi.Today will not be held liable for any losses or damages that occur from the use of the Site or Service and/or any Content posted on the Shadi.Today Site or sent to Shadi.Today Members. You should not share your financial details (like credit card or bank account numbers), or send money through wire transfer, to other Members.

d.      The sharing of matchmaking profiles through or by "Shadi.Today" does not constitute a marriage proposal or recommendation from/by Shadi.Today. Shadi.Today will not be held responsible for any harm or damage to any individual that results from, or follows, any relationships (including but not limited to marriage) established through the use of the Shadi.Today service.

e.      The Site and the Service are furnished "AS-IS WHERE-IS" and Shadi.Today explicitly disclaims any warranty of suitability for a specific purpose or of non-infringement. It is understood that Shadi.Today cannot guarantee or promise any particular outcomes from the use of the Site and/or the Shadi.Today Service. Users are aware that Shadi.Today makes no warranties, either express or implied, regarding the compatibility with individuals encountered through the Service.

f.       Shadi.Today explicitly disclaims any liability or responsibility, in any manner arising, as a result of any Content/listing posted on the Site or made available to Shadi.Today by any Members, users, or third parties.

g.      Shadi.Today does not assume any responsibility or liability for any Content posted on the Site by any Members, users, or third parties.

h.      Shadi.Today shall not be liable to any user or third party for any Content submitted or made available for inclusion on the Service, regardless of the nature of the action. 

Shadi.Today shall not be liable to any user or third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits resulting from the user's use of the Site or the Shadi.Today Service, even if Shadi.Today had been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Shadi.Today's liability to any user for any cause whatsoever, regardless of the form of the action, will at all times be limited to the amount paid by him, if any, by the user to Shadi.Today for the Service during the term of membership.